At NexGen IT World, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you access our services, including Bulk SMS, WhatsApp Marketing, Voice Call Services, Website Designing, App Development, and Digital Marketing.
1. Data Collection
User Data
We may collect your name, contact number, email address, company details, and payment information during account registration or while using our services.
Usage Data
We automatically collect technical data like IP address, browser type, device information, and usage patterns to improve service delivery and platform performance.
End-User Data
Clients using our messaging platforms are solely responsible for collecting and managing consent from their end users before transmitting any personal data through our tools or services.
2. How We Use Your Information
To deliver and manage the services you request
To communicate important updates, invoices, or customer support messages
To improve our platform functionality and customer experience
To comply with legal and regulatory obligations
3. Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with:
Trusted third-party partners under confidentiality agreements
Authorities, only if legally required or to protect our rights
4. Data Security
We apply strong security practices, including encryption, secure servers, and access controls to protect your personal data. Users are responsible for securing their own account passwords and login details.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes mentioned in this policy, or as required by law.
6. Your Rights
You may have the right to:
Access or correct your personal data
Request deletion of your data
Opt-out of non-essential communications
For assistance, please contact us.
7. Changes to This Policy
We may revise this Privacy Policy as required. Major changes will be notified via email or our website. Continued use of our services implies acceptance of the revised policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: contact.nexgenitworld@gmail.com
📞 Phone: +91 86966 33322
🏢 Address: 2nd Floor, Saloni Plaza, Hiran Magri Sector 4, Udaipur 313001