Welcome to NexGen IT World. These Terms & Conditions ("Terms") govern your use of our services, including but not limited to Bulk SMS, WhatsApp Marketing, Voice Call Services, Digital Marketing, Website Designing, and App Development. By accessing or using our platform, you agree to be bound by these Terms.
1. Eligibility
By using our services, you confirm that you are:
At least 18 years old
Authorized to act on behalf of your company (if applicable)
Compliant with all applicable laws and regulations
2. Services Offered
We provide technology and communication services, which may include third-party platforms (e.g., Meta for WhatsApp API). Service details, features, and pricing may vary and are subject to change with prior notice.
3. User Responsibilities
You agree to:
Provide accurate and complete registration information
Maintain the confidentiality of your login credentials
Use the services only for lawful and permitted purposes
Not use our platform to send spam, offensive, or unauthorized content
You are solely responsible for the content you send through our systems and must obtain consent from your end-users where required.
4. Payment and Billing
All fees must be paid in advance unless otherwise agreed
Payment failures may result in service suspension
Prices may be revised with prior notification
No refunds will be issued once credits/services are consumed or activated
5. Data Privacy
Our handling of user data is governed by our Privacy Policy. By using our services, you consent to the collection and processing of data as outlined in that policy.
6. Service Availability
While we strive for 99.9% uptime, we do not guarantee uninterrupted access. Maintenance, third-party outages, or unforeseen issues may impact availability. NexGen IT World is not liable for any business losses due to service interruptions.
7. Intellectual Property
All content, branding, and software provided by NexGen IT World remain our intellectual property. Users may not copy, modify, distribute, or use any part of our platform without prior written permission.
8. Termination
We reserve the right to suspend or terminate your account without notice if:
You violate these Terms
You engage in misuse, abuse, or fraudulent activities
Required by law or regulation
You may also cancel your account by contacting our support team.
9. Limitation of Liability
NexGen IT World is not liable for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from the use or inability to use our services.
10. Changes to Terms
We may update these Terms occasionally. You will be notified of any major changes. Continued use of the platform signifies your acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: contact.nexgenitworld@gmail.com
📞 Phone: +91 86966 33322
🏢 Address: 2nd Floor, Saloni Plaza, Hiran Magri Sector 4, Udaipur 313001